Hurricane Helene
Information for Consumers and Bankers in the Affected Areas
The FDIC is working cooperatively with all of the state, territory, and federal banking agencies and other organizations to determine the status of financial institutions located in the affected areas. If you have questions concerning the operations of your financial institution, please call your financial institution or visit your financial institution's web site. General preparedness information and state specific information may be obtained through the following web sites.
FDIC Information for Banks
- Federal and State Financial Regulatory Agencies Issue Interagency Statement on Supervisory Practices Regarding Financial Institutions Affected by Hurricane Helene
- FDIC Financial Institution Letter on Guidance to Help Financial Institutions in GA, FL, NC and SC Facilitate Recovery in Areas Affected by Hurricane Helene
- Lessons Learned From Hurricane Katrina: Preparing Your Institution for a Catastrophic Event
FDIC Information for Consumers
Consumers and business owners experiencing difficulties beyond their control should actively reach out to and work with their financial institutions. Search BankFind for bank branch locations and websites.
The FDIC has published several articles that may be helpful:
- Preparing Your Finances for a Flood, Fire or Other Disaster: Having a Plan (FDIC Consumer News)
- Disaster Recovery and Your Money: A Basic To-Do List (FDIC Consumer News)
- When People Face Tough Times, Crooks Try to Profit (FDIC Consumer News)
- Beware, It’s a Scam! (FDIC Consumer News)
- Cybersecurity (FDIC Consumer News)
- Avoiding Scams and Scammers (FDIC Consumer News)
Federal Agencies
Government-wide information related to Hurricane Helene - https://www.usa.gov/disasters-and-emergencies
Valuable information on developing personal preparedness plans as well as hurricane safety tips. - www.ready.gov
https://usa.gov/hurricane-helene
Spanish: https://usa.gov/es/huracan-helene
Cybersecurity & Infrastructure Security Agency (CISA) - https://www.cisa.gov/uscert
FEMA - https://https://www.fema.gov/disaster/3584
This website contains links to popular pages for monitoring Helene's progress, disaster survivor assistance and how to apply for assistance in the event you are impacted by the storm. You can also follow FEMA on Twitter and Facebook.
https://www.fema.gov/hurricane-helene
Spanish: https://www.fema.gov/es/helene
IRS - https://www.irs.gov
Federal Communications Commission (FCC) - https://https://www.fcc.gov/ian
Federal Trade Commission (FTC) – https://www.ftc.gov
- Consumer Alert: Avoid scams in the aftermath of Merbok, Fiona and Ian
Red Cross - https://www.redcross.org
The Red Cross site contains information on how to donate and volunteer to provide disaster assistance. Also, the "Get Help" tab provides information on shelter locations, disaster recovery guidelines, and the "Contact Loved Ones" registry.
Social Security Administration - https://www.ssa.gov/agency/emergency/
This site provides information on Social Security office closures, safety preparedness, signing up for direct deposit, and more.
Consumer Financial Protection Bureau (CFPB) - https://www.consumerfinance.gov/
The CFPB publishes tips for consumers impacted by hurricanes to help them rebuild their financial standing.
Small Business Administration (SBA) - https://www.sba.gov/funding-programs/disaster-assistance
State and Local Agencies:
See how your state is responding to the hurricane. The following links provide information on road closures, shelters, power outages, and other resources.
- FEMA Region 4
- Florida Office of the Governor
- Florida State and Local Referrals
- Florida State Emergency Response Team
- Inciweb – Incident Information System
- Florida Business Re-Entry Procedures
- Florida Emergency Information (including evacuation orders, shelter locations, etc.)
- National Hurricane Center
- Gas and Fuel Outage Tracker
- Power Outage Tracker
Social media
Follow and repost information that comes from the following accounts:
Local resources:
- Hurricane Helene | Florida Disaster
- Florida Division of Emergency Management | Facebook
- @FLSERT on X
- Hurricane Helene | Georgia Emergency Management and Homeland Security Agency
- Georgia Emergency Management and Homeland Security Agency Facebook
- @GeorgiaEMAHS on X
- Alabama Emergency Management Agency
- Alabama Emergency Management Agency | Facebook
- @AlabamaEMA on X