The Federal Deposit Insurance Corporation (FDIC) announced today that it will begin operating its new Call Center on November 1, 2000. The Call Center will serve as the FDIC's primary telephone point of contact for the public and the banking community.
The new toll-free number, (877) 275-3342 (877 ASK-FDIC), will replace the FDIC's current Consumer Hotline and the Office of the Ombudsman's toll-free number.
Information specialists will be available at the Call Center Monday through Friday, 8 a.m. to 8 p.m. Eastern time, to answer questions about the FDIC and its activities. Specialists will answer general questions directly or refer more involved questions to subject matter experts. Recorded information about deposit insurance and employment opportunities at the FDIC will be available 24 hours a day at the same toll-free number. Callers in the Washington, D.C., area may dial (202) 736-0000.
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Congress created the Federal Deposit Insurance Corporation in 1933 to restore public confidence in the nation's banking system. The FDIC insures deposits at the nation's 10,101 banks and savings associations and it promotes the safety and soundness of these institutions by identifying, monitoring and addressing risks to which they are exposed.
FDIC press releases and other information are available on the Internet via the World Wide Web at www.fdic.gov and may also be obtained through the FDIC's Public Information Center (800-276-6003 or (703) 562-2200).