Question and Answer Guide
Neighborhood Community Bank, Newnan, GA
FDIC Call Center
Toll free number 1-888-408-4360
Hours of Operation – Eastern Time
Friday, June 26, 2009: Until 9:00 p.m.
Saturday, June 27, 2009: 9:00 a.m. – 6:00 p.m.
Sunday, June 28, 2009: Noon – 6:00 p.m.
Thereafter: 8:00 a.m. – 8:00 p.m.
Is My Account Fully Insured? (www5.fdic.gov/drrip/afi/index.asp)
Electronic Deposit Insurance Estimator (www.fdic.gov/edie)
The following answers are provided for the most commonly asked questions by customers of a failed bank. The total balance in your account(s) with Neighborhood Community Bank has been transferred to CharterBank, West Point, Georgia and will be available for transactions during regular business hours at the former Neighborhood Community Bank branches.
You may continue to use your same checks, ATM cards and debit cards until CharterBank notifies you otherwise.
All Direct Deposits, including Social Security checks will continue as usual.
On June 26, 2009, Neighborhood Community Bank was closed by the Georgia Department of Banking and Finance. The Federal Deposit Insurance Corporation (FDIC) was then named Receiver. Subsequent to the closure, CharterBank, West Point, Georgia acquired ALL Neighborhood Community Bank's assets and liabilities from the FDIC as the Receiver for Neighborhood Community Bank. Any claims by equity holders were not acquired.
- Account(s): What about my account with Neighborhood Community Bank?
- ATM/debit card and/or Billpay: What about my ATM/debit card and/or bill paying with Neighborhood Community Bank?
- Brokered Deposits: I am a deposit broker or have brokered deposits. What do I do?
- Direct Deposits - Government Deposits: What will happen to my direct deposits?
- Existing Deposits at CharterBank, West Point, GA: I already have other deposit accounts with the new bank. When combined with balances at this bank, my deposits exceed $250,000. Are all funds insured?
- Interest Rates, Early Withdrawal Penalty: Will I continue to earn interest at the same rate? Will I be charged an early withdrawal penalty?
- Outstanding Checks: What about checks that I have written on my account with Neighborhood Community Bank?
- Loans/mortgages: What about my loan or mortgage with Neighborhood Community Bank?
- Loans in Process: What happens if I had a loan in process that had not closed or a line of credit not fully funded?
- Media: I represent a TV/Newspaper/Radio and would like some information.
- Safe Deposit Boxes: How can I claim the contents of my safe deposit box?
- Shareholders: What about my shares of stock, notes or subordinated notes that I own in Newnan Coweta Bancshares, Inc.?
- Transaction Types: Why do all deposits, insured or not, pass in some transactions but not in others?
If you had an account with Neighborhood Community Bank, you now have an account with CharterBank, West Point, Georgia. All deposit accounts, which include Checking, Savings, Money Market, CDs and Retirement accounts, have been transferred to CharterBank, West Point, Georgia, regardless of the dollar amount. No one lost any money on deposit in Neighborhood Community Bank.
Customers of both banks should continue to use their existing branches until CharterBank, West Point, Georgia can fully integrate the deposit records of Neighborhood Community Bank.
Please be advised you will not receive any email notification to claim/unlock/unsuspend your account or to provide any private information. Please be aware of any scams to obtain information from you.
Your ATM/debit card will continue to work, and bill paying will work as it has in the past.
CharterBank, West Point, Georgia, acquired all brokered deposits as a part of this transaction.
If you are a customer who has a Neighborhood Community Bank deposit through a broker, you must contact your broker with any questions.
Direct Deposits, including Social Security checks, will continue as normal.
5. I already have other deposit accounts with the new bank. When combined with balances at this bank, my deposits exceed $250,000. Are all funds insured?
The accounts transferred to CharterBank, West Point, Georgia will be separately insured for at least six months after the merger. This grace period gives a depositor the opportunity to restructure the accounts, if necessary.
CDs from Neighborhood Community Bank are separately insured until the earliest maturity date after the end of the six-month grace period.
CDs that mature during the six-month period and are renewed for the same term and in the same dollar amount (either with or without accrued interest) continue to be separately insured until the first maturity date after the six-month period.
If a CD matures during the six-month grace period and is renewed on any other basis, it would be separately insured only until the end of the six-month grace period.
6. Will I continue to earn interest at the same rate? Will I be charged an early withdrawal penalty?
CharterBank, West Point, Georgia will be reviewing rates and will notify you.
You may withdraw funds from any transferred account without an early withdrawal penalty until you enter a new deposit agreement with CharterBank, West Point, Georgia. You can establish a new deposit agreement with CharterBank, West Point, Georgia by either renewing your CD or making a deposit to or withdrawing money from your account.
Your checks will clear up to the available balance in your account. You can continue to use your existing checks.
All mortgages and loans have been assumed by CharterBank, West Point, Georgia. Your payment amount and due date are the same. If you are having your payment deducted from your account, it will continue as it has in the past. You should continue to make your checks payable to Neighborhood Community Bank and send your payments to the same address.
9. What happens if I had a loan in process that had not closed or a line of credit not fully funded?
You should contact your loan officer. All prior contacts remain the same.
Please contact the Office of Public Affairs:
It is business as usual. You can go to your local branch and access your safe deposit box; however, no action on your part is required because of this transaction.
12. What about my shares of stock, notes or subordinated notes that I own in Newnan Coweta Bancshares, Inc.?
If you are an equity shareholder, your shares are in Newnan Coweta Bancshares, Inc., Newnan, Georgia, the holding company for Neighborhood Community Bank, and not Neighborhood Community Bank. Newnan Coweta Bancshares, Inc., and the interests of equity, debt holders or other creditors of Newnan Coweta Bancshares, Inc. are not included in the closure or receivership of the institution. Share price does not trigger a bank closing and was not the reason for this failure. According to regulatory policy, there is no advance notice given to the public.
Please do not file a claim with the Receiver, rather contact Newnan Coweta Bancshares, Inc. directly for information:
J. Randal McKoon
Newnan Coweta Bancshares, Inc.
145 Millard Farmer Industrial Boulevard
Newnan, GA 30263
Any claims by equity holders were not acquired.
All claims against Neighborhood Community Bank, together with proof of the claims, must be submitted in writing to the Receiver at the following address:
FDIC as Receiver of Neighborhood Community Bank
1601 Bryan Street
Dallas, TX 75201-3479
Attention: Claims Agent
The FDIC is required by law to employ the least-cost resolution measure for each failed financial institution. The most frequent result is for the FDIC to transfer only the insured deposits in a merger transaction. The FDIC has been able to transfer all deposits in about 25% of the failures over the past 15 years.
SCAMS: Be watchful for and resistant to any scams to obtain information from you by individuals or entities stating that they are acting on behalf of either the failed bank, new bank, or the FDIC. Should you be contacted by anyone requesting personal information from you related to this event, please contact the call center above and you will be directed to the appropriate person.
For more information: www.fdic.gov/bank/individual/failed/neighbor.html