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Side by Side: A Guide to Fair Lending

APPENDIX C: TESTING REPORT FORM

SAMPLE QUESTIONS

1. Tester' s Name, Address and Phone Number

2. Name and Address of the Lending Institution or Branch of the Lending Institution

3. Date of test

4. Was an appointment made?

5. If an appointment was made, with whom?

6. Time visit began

7. Time visit ended

8. When you entered the office, did you?

a. Talk to a secretary, receptionist or teller who referred you to a manager or officer.

b. Talk to a secretary, receptionist or teller who referred you to someone else.

c. Talk to a secretary, receptionist or teller who then interviewed you.

d. Talk to a manager or officer who then interviewed you.

e. Talk to a manager or officer who referred you to someone else.

9. How long did you wait for interview?

10. Where did you wait?

11. Name of person who interviewed you -Individual's race and gender

12. Where was your interview?

13. How long was your interview?

14. Did the interviewer (Circle all that apply):

a. Introduce him/herself to you.

b. Offer a business card.

c. Ask your name.

d. Shake your hand.

e. Smile at initial contact.

f. Look you in the eye at initial contact.

g. Ask you to be seated.

h. Offer you any coffee or other refreshment.

15. Did you receive a business card or other written information?

If yes, describe and attach to form.

16. Description of each person spoken to/contacted, including name, title, age, sex, race, and a physical description:

17. What types of loans did the lender discuss with you? (Circle all that apply)

a. Conventional

b. Fixed

c. ARM

d. FHA

e. VA

f. Other (Describe) ______________________________________________________

18. What are the qualifying ratios at this bank?

Housing to income: ______________________________________________________

Debt to income:_________________________________________________________

Based on gross or net?___________________________________________________

19. What did the lender say were your ratios?

Housing to income: ______________________________________________________

Debt to income:_________________________________________________________

20. Is there an application fee?

If yes, how much?_______________________________________________________

Is it refundable? ________________________________________________________

21. According to lender were you qualified for a loan?

If yes, what type(s)? _____________________________________________________

What interest rate? ______________________________________________________

If no, why not?__________________________________________________________

22. For the types of financing recommended by the lender, provide loan type, loan amount, loan length, interest rate, points, application fee, down payment, monthly payments, closing costs, and any other costs.

23 What, if anything, did the lender say about the lending process, including the estimated length of processing time?

24. What percent down payment did you say you were going to make?

25. Was that sufficient?

26. If not, what is required to get the loan?

Private Mortgage Insurance (PMI) __________________________________________

Second Mortgage _______________________________________________________

Other _________________________________________________________________

27. If PMI is required, what are the costs?

At closing______________________________________________________________

Monthly _______________________________________________________________

28. Did the lender discuss financing PMI?

29. Were you offered an application?

30. Did the lender discuss closing costs with you?

31. Did the lender provide a good faith estimate?

32. Did the lender tell you to look for financing elsewhere? If yes, where?

33. What else did the lender say you needed to do to apply for the loan?

34. Did the lender ask the location of the house?

35. Did the lender make any comments about the community where the property is located?

If yes, what was said?

36. Did the lender make any statements about race, color, ethnicity, religion, sex, age, marital status or handicap? If yes, what was said?

37. Did the lender record any information you provided?

38. Did the lender make a note of how to contact you?

39. Did the lender explain the next steps to take to proceed with the application?

If yes, explain

Last Updated 07/28/1999 supervision@fdic.gov