Each depositor insured to at least $250,000 per insured bank



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Office of the Ombudsman

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Contact Information

Contact Information

By Mail
FDIC Office of the Ombudsman
E-2022
3501 Fairfax Drive
Arlington, VA 22226

By Phone
1-877-ASK-FDIC (Option 3)
(1-877-275-3342)

By Email
Ombudsman@fdic.gov

By Online Form
FDIC form

The Office of the Ombudsman does not provide assistance with open bank issues.  If you are not sure which agency regulates your bank or controls your issue, check FDIC’s Website at the Bank Find database (formerly "Is my Bank Insured?"), or call us and we will research the institution for you.

Contact Information for Other Financial Regulatory Agencies
Organization Contact Information Responsibility
Federal Deposit Insurance Corporation (FDIC): Phone: (877) 275-3342
Online: FDIC Customer Assistance 		Regulates state chartered banks that are not members of the Federal Reserve System.
Office of the Comptroller of the Currency (OCC): Phone: (800) 613-6743
Online : OCC Consumer Complaints		 Charters and regulates national banks.
Office of Thrift Supervision (OTS): Phone: (800) 842-6929
Online: OTS Consumer Complaints		 Charters and regulates thrifts and savings banks.
Federal Reserve (FRB): Phone: (888) 851-1920
Online : FRB Consumer Complaints		 Regulates state chartered banks that are members of the Federal Reserve System.
National Credit Union Administration (NCUA): Phone: (800) 755-1030
Online : NCUA Consumer Complaints		 Regulates and insures credit unions.



Last Updated 03/02/2011 ombudsman@fdic.gov