Each depositor insured to at least $250,000 per insured bank



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Fostering Consumer Confidence in Banking

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Regulatory Agencies

Three other federal regulatory agencies supervise federally insured banks and savings associations.

National Banks:
Office of the Comptroller of the Currency
Customer Assistance Group
1301 McKinney Street - Suite 3450
Houston, TX 77010
1-800-613-6743
Monday through Thursday, 9 am to 4 pm, Central Time
Friday, from 9 am to 3 pm, Central Time.
Fax: 713-336-4301
Online at: www.occ.gov
Or by e-mail at: Customer.Assistance@occ.treas.gov

Federally and State-Chartered Savings Associations:
Office of Thrift Supervision
Consumer Program Division
1700 G Street, NW
Washington, DC 20552
1-800-842-6929
Online at: www.ots.treas.gov
Or by e-mail at: consumer.complaint@ots.treas.gov

State Chartered Banks that are Members of the Federal Reserve System:
Federal Reserve Consumer Help
P.O. Box 1200
Minneapolis, MN 55480
(888)-851-1920
(877)-888-2520 Fax
ConsumerHelp@FederalReserve.gov



Last Updated 12/28/2010 Online Customer Assistance Form