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Obtaining a Lien Release

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You are ready to sell your home or trade in your vehicle but you've been told you have to obtain a "Release of Lien" first. Normally, you would go back to the bank or Savings and Loan and ask them to prepare a release for you. But, where do you go if the bank or Savings and Loan has failed?

The FDIC may be able to provide you with a Release of Lien on your home, vehicle, boat or other personal property if:
  • The lien holder is a Bank or Savings and Loan Institution that failed and has been placed in FDIC receivership. Also, in some cases, if the lien holder is a Subsidiary of a Failed Bank or Savings and Loan. If you're not sure, please call the appropriate DRR Customer Service Center toll-free.
  • The loan was paid off before the Institution failed.
  • The loan was paid off to the FDIC after the Institution failed.
A request for a Release of Lien must be made in writing and must detail exactly what you want.

Mail, email or fax your request to the appropriate DRR Customer Service Center with the recorded document to be released or to be assigned showing the closed institution as the lien holder. Also, a proof of payoff must be provided to expedite the completion of your request and avoid researching the records of the closed institution which will delay the completion of your request.

Please allow 14 business days for the completion of your request.

Please include your e-mail address and telephone number for us to communicate with you in case we need more information to complete your request.

DRR Customer Service Center
FOB
ECTSO

 Date of Failure
(Refer to the Failed Bank List for the Closing Date)
Current Map (PDF Help) of State alignment by DRR Office
Before
November 1, 2009		   On or after
November 1, 2009
FDIC - ECTSO
8800 Baymeadows Way West
Jacksonville, FL 32256
Attention: DRR Customer Service Center

Hours: 8 AM - 4 PM Weekdays
Call:   1-877-834-8562 toll-free
FAX:   1-703-812-1099
Email: customerservicefdicjax@fdic.gov		 Not applicable   AL, FL, GA, MS, NC, SC, TN, and US Territories: PR, VI
FDIC - FOB
1601 Bryan Street
Dallas, TX 75201
Attention: DRR Customer Service Center

Hours: 8 AM - 4 PM Weekdays
Call:   1-888-206-4662 toll-free
FAX:   1-703-812-1082

**Due to capacity issues at the Dallas Office cannot accept lien release or assignment requests via email. Please fax requests to 703-812-1082, this number is directly linked to set up and tracking system.

Email general questions to CServiceFDICDAL@FDIC.gov 		All States and
US Territories		   AR,AK, AZ, CA, CO, CT, DE,HI, IA, ID, IL, IN, KS, KY, LA, MA, MD, ME, MI, MN, MO,MT, ND, NE, NH, NJ, NM, NV, NY, OH, OK,OR, PA, RI, SD, TX, UT, VA, VT, WA, WI, WV, WY, and US Territories: AS, GU


Frequently Asked Questions

Specific Instructions by Property Type: Specific Instructions for R-G Mortgage Corporation Requests:

To obtain the following documents and information for R-G Mortgage Corporation:
  • ✔ Note Cancellation
  • ✔ Mortgage Payment History
  • ✔ Tax information
  • ✔ Unclaimed Escrowed Funds

Requests must be in writing and the following information is Required:

  • ✔ RG Mortgage Loan Number
  • ✔ Origination Loan Date
  • ✔ Borrower Name
  • ✔ Copy of photo identification (ID)
  • ✔ Original Loan Amount
  • ✔ Property Address
  • ✔ Paid in full Date
  • ✔ Contact information
    • Phone Number
    • Email Address
    • Mailing Address

Please do not provide social security number with request.

Mail, email or fax your request with the required documentation to the FDIC at the below Customer Service Center:

FAX: (703) 812-1099
EMAIL: customerservicefdicjax@fdic.gov
MAIL: FDIC – Attention Customer Service
8800 Baymeadows Way West
Jacksonville, FL 32256

Please note the FDIC will not take any request over the phone.

Please allow 14 business days for the completion of your request.

Failed Financial Institution Information
These pages contain useful information for the customers and vendors of institutions for which the FDIC has been appointed as receiver.  This includes information on the acquiring institution (if applicable), how your accounts and loans are affected, and how vendors can file claims against the receivership.



Last Updated 02/21/2013 cservicefdicdal@fdic.gov