To obtain a release of lien on Cars, Trucks, Trailers, RV's please
provide us with the following required document(s):
It is highly suggested you also provide the
following documents, if available:
A copy of the Title or Non-Negotiable
Title for the vehicle that you are requesting to be released.
The copy must be readable and clearly show the Owner's
Name, Lien holder's Name, the Vehicle Identification Number (VIN
Number), the Title Number, the Year, and the Make and Model.
- If the Title or Non-Negotiable Title has been
lost or is unavailable, you will have to request a printout from
the State containing the title information, and forward it to us.
This printout is sometimes called a Vehicle Inquiry Report, Title
Report or a TWIX. Depending on the State in which you live, you
may have to go to the Department of Motor Vehicles, Department of
Public Safety, or the local Tax Office for this printout
and there may be a small fee for it. Please note that a registration
certificate is not the same as a title report and is not acceptable.
A request for a Release of Lien must be made in writing.
Proof that the loan was paid in full. Proof of
Payoff may include such things as a copy of a "PAID"
Note, copies of payment checks, or anything else that would
indicate payment. This will greatly reduce the amount of research
time and expedite our handling of your request.
Mail, email or fax your request with the required documentation
to the appropriate DRR
Customer Service Center.
Please do not do both. Hard to read documents should be mailed or sent overnight, rather than
faxed. Unreadable documents cannot be processed. To avoid any duplication,
please submit your request only once.
Be sure to include your address and phone number with your written request.
Please allow 14 business days for the completion of your request.
If you have any questions you may call the appropriate DRR
Customer Service Center toll-free. A Customer Service Representative will
be happy to answer your questions, OR, refer to our Frequently
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