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Failed Bank Information
Information for Westernbank Puerto Rico, Mayaguez, PR

En Español
  1. Introduction
  2. Press Release
  3. Acquiring Financial Institution
  4. Question and Answer Guide
         En Español
  5. Banking Services
  6. Loan Customers
  7. Possible Claims Against the Failed Institution
  8. Priority of Claims
  9. Dividend Information
  10. Brokered Deposits
  11. Purchase and Assumption Agreement (895 KB PDF File - PDF Help)
  12. Bid Summary
  13. Westernbank Puerto Rico Contact Information
  14. Balance Sheet Summary
Please be advised you will not receive any email notification to claim/unlock/unsuspend your account or to provide any private information. Please be aware of any Phishing Scams to obtain information from you.

On Friday, April 30, 2010, Westernbank Puerto Rico, Mayaguez, PR was closed by the Office of the Commissioner of Financial Institutions of the Commonwealth of Puerto Rico, and the Federal Deposit Insurance Corporation (FDIC) was named Receiver. No advance notice is given to the public when a financial institution is closed.

The FDIC has assembled useful information regarding your relationship with this institution. Besides a checking account, you may have Certificates of Deposit, a car loan, a business checking account, a commercial loan, a Social Security direct deposit, and other relationships with the institution. The FDIC has compiled the following information, which should answer many of your questions.

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The FDIC has issued a press release (PR-097-2010) about the institution's closure.  If you represent a media outlet and would like information about the closure, please contact Andrew Gray at 1-571-481-1917.

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All deposit accounts, excluding certain brokered deposits, have been transferred to Banco Popular de Puerto Rico, Hato Rey, PR ("assuming institution") and will be available immediately.  The former Westernbank Puerto Rico locations will reopen as branches of Banco Popular de Puerto Rico during regular business hours.

Your transferred deposits will be separately insured from any accounts you may already have at Banco Popular de Puerto Rico for six months after the failure of Westernbank Puerto Rico. Checks that were drawn on Westernbank Puerto Rico that did not clear before the institution closed will be honored as long as there are sufficient funds in the account.  If you have questions about your account(s) transferred to the assuming bank, you may speak to an FDIC representative by calling 1-800-591-2909.

For general questions about FDIC deposit insurance coverage, please call 1-877-275-3342 or visit EDIE, the FDIC's Electronic Deposit Insurance Estimator.

EDIE - FDIC's Electronic Deposit Insurance Estimator

You may withdraw your funds from any transferred account without an early withdrawal penalty until you enter into a new deposit agreement with Banco Popular de Puerto Rico as long as the deposits are not pledged as collateral for loans. You may view more information about Banco Popular de Puerto Rico by visiting their web site.

Banco Popular de Puerto Rico (www.popular.com)

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The Automated Teller Machines (ATM) and online service will remain available.

The bank will maintain its regular business hours, and you may continue to use the services to which you previously had access, such as safe deposit boxes, night deposit boxes, wire services, etc.

Your checks will be processed as usual.  All outstanding checks will be paid against your available balance(s) as if no change had occurred.  Your new bank will contact you soon regarding any changes in the terms of your account.  If you have a problem with a merchant refusing to accept your check, please contact your branch office.  An account representative will clear up any confusion about the validity of your checks.

All interest accrued through Friday, April 30, 2010 will be paid at your same rate.  Banco Popular de Puerto Rico will be reviewing rates.  You will be notified of any changes.

Your automatic direct deposit(s) and/or automatic withdrawal(s) will be transferred automatically to your new bank.  If you have any questions or special requests, you may contact a representative of your assuming institution at your branch office.

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If you had a loan with Westernbank Puerto Rico, you should continue to make your payments as usual.  The terms of your loan will not change, because they are contractually agreed to in your promissory note. Checks should be made payable as usual and sent to the same address until further notice. If you have further questions regarding an existing loan, please contact your loan officer.

For all questions regarding new loans and the lending policies of Banco Popular de Puerto Rico, please contact your branch office. Please see A Borrower’s Guide to an FDIC Insured Bank Failure for additional information.

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Determination of Insufficient Assets To Satisfy Claims Against Financial Institution in Receivership

SUMMARY: The FDIC has determined that insufficient assets exist in the receivership of Westernbank Puerto Rico, Mayaguez, Puerto Rico, to make any distribution to general unsecured claims, and therefore such claims will recover nothing and have no value.

DATES: The FDIC made its determination on August 2, 2011.

If you have questions regarding this notice, you may contact an FDIC Claims Agent at (904) 256–3925. Written correspondence may also be mailed to:

FDIC as Receiver for Westernbank Puerto Rico
1601 Bryan Street
Dallas, TX  75201-3430
Attention: Claims Agent

SUPPLEMENTARY INFORMATION: On April 30, 2010, Westernbank Puerto Rico, Mayaguez, Puerto Rico, (FIN #10231) was closed by the Office of the Commissioner of Financial Institutions of the Commonwealth of Puerto Rico (''OCFI''), and the Federal Deposit Insurance Corporation (''FDIC'') was appointed as its receiver (''Receiver''). In complying with its statutory duty to resolve the institution in the method that is least costly to the deposit insurance fund, see 12 U.S.C. 1823(c)(4), the FDIC facilitated a transaction with Banco Popular de Puerto Rico, San Juan, Puerto Rico, to acquire the deposits and most of the assets of the failed institution.

Section 11(d)(11)(A) of the FDI Act, 12 U.S.C. 1821(d)(11)(A), sets forth the order of priority for distribution of amounts realized from the liquidation or other resolution of an insured depository institution to pay claims. Under the statutory order of priority, administrative expenses and deposit liabilities must be paid in full before any distribution may be made to general unsecured creditors or any lower priority claims.

As of May 31, 2011, the value of assets available for distribution by the Receiver, together with anticipated recoveries on claims against directors, officers, and other professionals, and tax refunds was $4,673,843,188. As of the same date, administrative expenses and depositor liabilities equaled $8,031,697,095, exceeding available assets and potential recoveries by $3,357,853,907. Accordingly, the FDIC has determined that insufficient assets exist to make any distribution on general unsecured creditor claims (and any lower priority claims) and therefore all such claims, asserted or unasserted, will recover nothing and have no value.

Dated: August 11, 2011

Federal Register / Vol. 76, No. 158 / Tuesday, August 16, 2011 / Notices Pg. 50734

FAQ For "No Value" Determination

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In accordance with Federal law, allowed claims will be paid, after administrative expenses, in the following order of priority:

  1. Depositors
  2. General Unsecured Creditors
  3. Subordinated Debt
  4. Stockholders
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Dividend History on Westernbank

Dividend Information on Failed Financial Institutions

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The FDIC offers a reference guide to deposit brokers acting as agents for their investor clientele.  This site outlines the FDIC's policies and procedures that must be followed by deposit brokers when filing for pass-through insurance coverage on custodial accounts deposited in a failed FDIC Insured Institution.

Deposit Broker's Processing Guide

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General Disclaimer

Last Updated 03/21/2014