DEPOSIT QUESTIONS
Over $250,000: What if I have more than $250,000
in my accounts at Platinum Community Bank?
You should call the FDIC to schedule a telephone appointment with an FDIC
Claims Agent at 1-800-640-2751. If you have more than $250,000 in your
interest-bearing account, or if the total of your related interest-bearing
accounts exceeds $250,000, your accounts may require review by an FDIC
Claims Agent.
If you have an interest-bearing account or group of interest-bearing accounts
that exceeds $250,000, you may need to complete certain declarations or affidavits
and provide documentation so that the FDIC can make an insurance determination
on your account(s).
If your deposits DO NOT exceed $250,000, or if your deposits are in a non-interest
bearing transaction account(s), you DO NOT need to complete these documents
or contact the FDIC.
An account hold may be placed on an account due to the need for additional
documentation from a depositor. For example, a Declaration for Trust form may
be required to attest to the parties involved in a trust. These forms can be mailed to
you, or you can access them online at:
Deposit Claims (www.fdic.gov/regulations/laws/forms/#DepositClaims).
If you have a question regarding the completion of required affidavits or declarations,
this website contains samples and instructions for completing the declarations.
If your question is not resolved by going to the website, please call 1-800-640-2751
and indicate you have a form completion question.
Account Hold: I have been advised there is a hold on my account. What does that mean?
It is possible a depositor’s account was held due to delinquent
loans where the depositor is the borrower or guarantor. Additionally,
any account pledged as collateral for a loan will continue to be held.
A letter will be sent informing you of any holds placed by the FDIC,
along with instructions on how to proceed. If you have any questions
regarding these holds, please call your loan officer or the FDIC at
the number provided in the letter.
Another reason an account hold may be placed is due to the need for
additional documentation from a depositor. For example, a Declaration
for Trust form may be required to attest to the parties involved in
the trust. Please contact the FDIC at 1-800-640-2751 to schedule a
telephone appointment.
Account Insurance Status: Is my account fully insured? Is there a method
to verify whether my account(s) at Platinum Community Bank are fully insured?
A tool, Is My Account Fully Insured? (https://www2.fdic.gov/drrip/afi/index.asp),
is available that allows failed bank customers the ability to verify whether their account is fully
insured or if they need to contact the FDIC. This service will be available for use no later
than the first business day after the bank's failure. Once you enter your account number, your
insurance status for that account will appear. If there is a hold on your account, it may be due
to the need for the additional documentation referenced in question number one.
If there is a hold, you will need to contact the FDIC at 1-800-640-2751 to
schedule a telephone appointment.
ATM/Debit Card/Checks: Can I continue to write checks or use my ATM/Debit card?
No. All accounts have been closed. The FDIC will mail your insurance check
on Tuesday, September 8, 2009, to the address on record with Platinum
Community Bank.
Automatic Payments/Online Billpay: Will my automatic payments through Billpay continue?
No. All accounts have been closed; therefore, you should contact your creditors
to make other arrangements.
Checks not honored: A merchant will not honor my check. What can I do?
All checks will be returned and stamped "Where Payable." This
document is a letter (www.fdic.gov/bank/individual/failed/platinum-il_return_checks_letter.html)
you can provide to your creditors explaining that checks were
returned through no fault of your own due to the bank closing,
and this is no reflection
on you.
Claim Account(s): How do I claim my account(s)?
The FDIC will mail your insurance check on Tuesday, September 8, 2009
, to your address on record with Platinum Community Bank. Please
be advised that
this money will be turned over to your state as unclaimed property
if this check is not cashed within 18 months. Unclaimed
property can be located by visiting www.missingmoney.com or
contacting your state’s treasurer’s office or office of unclaimed
property.
Customer Impact: How does this failure affect me?
All accounts have been closed, and the FDIC will mail your insurance check
to your address on record with Platinum Community Bank.
If you had a loan with the bank, continue to make your checks
payable to the same payee and mail to the same address you
have used in the past until you are instructed otherwise.
Direct Deposits, Social Security: What will happen to my direct deposits?
The FDIC has arranged for all government direct deposits, including Social
Security checks, to be redirected to MB Financial Bank, Chicago,
IL. These will be processed at the same time they have been
processed in the past.
You may contact them at 1-847-991-9393.
Early withdrawal penalty: Will I incur an early withdrawal penalty if I close my CD before
maturity?
Your CD will automatically be closed, and the FDIC will mail your insurance
check on Tuesday, September 8, 2009. You will NOT be assessed an
early withdrawal penalty.
Final Statement: How will I get my final
account statement(s) from Platinum Community Bank?
You will receive a final statement within one week of the closing.
Interest: Will I continue to earn interest at the same rate?
All interest on insured deposits accrued through Friday, September 4,
2009, will be paid at your same rate. This will be included in the insurance
check you will receive from the FDIC.
Interest Checks/Cashier's Checks: Can I cash my interest check or cashier's check?
No, these checks will not clear; Interest Checks, that have not been cashed,
will be replaced with a new check issued by FDIC and mailed on September
8, 2009, to the address on record with Platinum Community Bank.
Accrued interest through September 4, 2009, will be included in your insurance
check and mailed on September 8, 2009, to the address on record with Platinum
Community Bank. If you have more than $250,000 in your interest-bearing
account, or if the total of your related interest-bearing accounts exceeds
$250,000, your accounts may require review by an FDIC Claims Agent before
you are mailed a check. You should call the FDIC to schedule a telephone appointment with an FDIC Claims Agent at 1-800-640-2751.
Cashier's checks, certified checks, money orders meet the definition of non-interest-bearing transaction accounts. Under the Temporary Liquidity Guarantee Program, non-interest-bearing transaction accounts are fully insured. These items may be exchanged for a replacement check by contacting the FDIC at 1-800-640-2751.
Internet Connection: Will my Internet connection
to Platinum Community Bank work?
All accounts have been closed, and you will no longer have access to the
website.
IRAs: What if I have an Individual Retirement Account (IRA)? Will my savings still be insured?
From the date a check is issued to you from your IRA, you have 60
days to roll this over into another retirement vehicle. You
should consult IRS Publication 590 and/or your tax advisor concerning
the
possible tax consequences of such distribution. This publication
specifically addresses this situation; therefore, you should review
it carefully. IRS Publication 590 may be obtained by contacting your
local IRS office or via the Internet at www.irs.gov.
IRA funds are insured separately from other types of accounts up to
$250,000. IRA checks for the insured amount will be mailed on Tuesday,
September 8, 2009, to your address on record with the bank.
Lose Any Money: Will I lose anything on my
deposit account?
Principal and interest on insured accounts, through Friday, September
4, 2009, are protected by the FDIC, to at least $250,000. Certain
entitlements and different types of accounts can be insured in excess
of the $250,000.
If you have more than $250,000 in your interest bearing account (or $250,000
in your IRA), or if the total of your related interest bearing accounts
exceeds $250,000, your accounts may require review by an FDIC Claim Agent.
All accounts that appear to be related are reviewed to determine ownership
and insurance coverage. See question number one for information regarding
forms you may need to complete to expedite this process.
Outstanding Checks: What will happen to the checks which have not cleared my account?
Checks that were drawn on Platinum Community Bank that
did not clear before the institution closed will be returned
indicating “Where Payable.” This document
is a letter (www.fdic.gov/bank/individual/failed/platinum-il_return_checks_letter.html)
you can provide to your creditors explaining the bank was closed,
and checks have been returned through no fault of your own.
You should contact your
vendors as soon as possible.
Records/Account Histories: What if I need
information regarding my account during the time Platinum Community Bank
was in business?
Please contact the FDIC at 1-800-640-2751 to request a copy of your records.
Tax Reporting - 1098/1099s: Who will send my 1098 and/or 1099 information after the end of the year?
The FDIC will be responsible for mailing your 1099 tax information. Your
1098 reporting will be done by the FDIC or the servicer of your loan. You
will be notified of any changes in ownership or servicing of your loan.
Uninsured: Will I collect my uninsured deposits?
If you have a loan in the same name as your uninsured deposit account,
it may be possible to offset your uninsured amount against your
loan. You should discuss this with your Claims Agent during your
appointment.
If it is determined that you have some uninsured funds, the FDIC will
mail you a Receivership Certificate. This certificate entitles you
to share proportionately in any funds recovered through the sale of
the assets of Platinum Community Bank. You may eventually recover
more of your uninsured funds as assets are liquidated.
When a financial institution is closed, and the Federal Deposit Insurance
Corporation ("FDIC") is appointed as receiver, one of FDIC's
responsibilities is to sell the institution's assets to pay the depositors
and its creditors. The money generated by the sale of these assets
will flow through the Receivership, and periodic dividend payments
will be made to proven claimants when excess cash is available. For
an explanation of the dividend process, go to
FDIC Dividends from Failed Banks (http://www2.fdic.gov/divweb/index.asp).
Of course, you will receive immediate full payment for your insured
amount by check being mailed on Tuesday, September 8, 2009
Wire Transfer: Can funds be wired to me?
No, regretfully, we cannot wire your funds.
LOAN QUESTIONS
Automatic Payments: Will my automatic transaction payment still occur on its assigned date?
No. All accounts have been closed. You should contact your loan officer
to make other arrangements for your loan payments.
Construction Loan Draws: Will construction draws continue? Will my project be completed?
Each loan is being reviewed independently and will be determined on a
case-by-case basis. You should direct your questions to your loan officer.
Construction Loan Voucher Control: Will my subcontractors be paid as before?
Each loan is being reviewed independently and will be determined on a
case-by-case basis. You should direct your questions to your loan officer.
Escrows: Will you continue to pay my escrows?
All services previously performed related to your loan will continue.
Should you receive notification that any portion of your taxes or insurance
were not paid, please notify your loan officer immediately.
Fees: Are there any changes to fees or charges due to this event?
No. The current fee structure will remain the same.
Foreclosures: Will the FDIC continue
foreclosures in process?
At this point, all foreclosure actions have been suspended in order to
properly evaluate the loans and the borrowers’ ability to repay.
It is our intention to sell all loans, and it will be up to the new owner
to determine the best method of collection on the loan. There may be instances
where FDIC will continue with the foreclosure process, but this will be
done on a case-by-case basis.
Lender and contact names: Who is my lender and has my loan contact changed?
Your loan is currently owned by the FDIC and is being serviced by all
of the same personnel with whom you have worked in the past. All prior
contacts remain the same.
Loan Sales: Will my loan be sold?
Your loan may be sold at a future date. If that occurs, you will be
notified in advance through written correspondence. If you are concerned
about whom your future lender or servicer will be, you have the right
to independently refinance your loan with another lender.
Line of Credit Advances – Home Equity: Can I continue to perform advances on my personal line of credit?
No. All lines of credit, including Home Equity Lines of Credit (HELOCs),
have been suspended. You should contact another financial institution to
discuss establishing a borrowing relationship.
Loan in Process: I have a loan currently in process. How is my loan impacted?
Please contact your loan officer directly.
Loan Sweeps: Will my loan sweep be discontinued?
Yes. Sweeps are discontinued. Please contact your loan
officer for future arrangements.
Overdraft Line of Credit: Will my overdraft
line of credit continue to cover my overdrafts?
No. All accounts have been closed.
Payments: How and where do I make my payments?
You should continue to make your payments as agreed. Make checks payable
to Platinum Community Bank and utilize the same payment address information.
Pre-payment Penalty: If I refinance with another lender, will my pre-payment penalty be waived?
Any pre-payment penalty will be waived as long as FDIC as Receiver for
Platinum Community Bank has control of the asset, and the borrower obtains
refinancing of the outstanding balance on the account with another financial
institution.
SBA Application in Process: What will happen to my SBA loan application in process?
The FDIC as Receiver for Platinum Community Bank will not be originating
any new loans.
If your loan has been approved by the SBA, but is not yet funded, please
contact your loan officer. He will direct you to the proper SBA contact
to help you locate another approved lender.
If your loan is in process, but is not yet approved by the SBA, we will
release your SBA package on file with us to you, and you will need to apply
with another SBA-approved lender. Please contact your loan officer to make
arrangements to retrieve your application from the bank.
What Happens Now: What will happen to my loan?
Each loan is currently being reviewed independently to determine the best
action for that individual loan. Your loan may be sold at a future date.
If that occurs, you will be notified in advance through written correspondence.
If you are concerned about whom your future lender or servicer may be,
you have the right to independently refinance your loan with another lender.
Offers to Purchase Other Real Estate: I
was in the process of negotiating the purchase of real property held
by Platinum Community Bank. Will my offer still be considered?
The FDIC, as Receiver has hired Prescient, Inc., to handle the management and disposition of real property acquired from the Institution. If you have questions regarding the status of your offer, please feel free to contact Prescient directly as follows:
Steve Murray
1-786-433-0322 or 1-877-520-1112
Prescient Asset Management
2600 Douglas Rd Suite 800
Coral Gables, Fl 33134 |
GENERAL QUESTIONS
All-Deposit Transfer versus Insured Deposit Transfer: Why do all deposits, insured and uninsured, pass is some transactions but not in others?
When a buyer cannot be found for a failed bank, the FDIC honors its obligation
to insured depositors by mailing an insurance check.
FDIC Insurance: How can I find out more about Federal Deposit Insurance rules?
You may access our website, which contains deposit insurance information and
an Electronic Deposit Insurance Estimator (EDIE):
You may also order any FDIC publication:
FDIC Public Information Center
3501 North Fairfax Drive
Room E-1002
Arlington, VA 22226
1-703-562-2200 Phone
1-703-562-2296 Fax
publicinfo@fdic.gov
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Media: I represent a TV/Newspaper/Radio and would like some information.
Please contact the Office of Public Affairs:
Safe Deposit Boxes: How can I claim the contents of my safe deposit box?
Please call the FDIC, beginning Tuesday, September 8,00 2009, at 1-847-590-5200
to schedule an appointment to clear the contents of your safe deposit
box.
Please be advised if you do not clear your safe deposit box before November
3, 2009, the box will be drilled under dual control. The contents will be
escheated to your state as unclaimed property in accordance with state law.
You will receive a letter at the address listed on the bank's records prior to your box being drilled. Unclaimed property can be located by visiting www.missingmoney.com or contacting your state treasurer's office or office of unclaimed property.
Shareholders: I am a shareholder. What happens to my shares?
The Platinum Community Bank had no publicly owned stock. Equity shareholders
were invested in the holding company, Platinum Bancshares, Inc, Rolling
Meadows, IL, and not in the bank. Please do not file a claim with the Receiver,
rather contact the holding company with any questions you may have:
Platinum Bancshares, Inc.
2917 West Kirchoff Road
Rolling Meadows, Il 60008 |
Unpaid Bill: I did some work for Platinum Community
Bank and have not yet been paid. What should I do?
Please send your bills to the following address:
FDIC as Receiver for Platinum Community Bank
1601 Bryan Street
Dallas, TX 75201 |
Work for FDIC – Contract or Employment: How can I apply to work for FDIC as a contractor or employee?
You may access information about doing business with the FDIC at
Procurement
Opportunities (www.fdic.gov/buying/goods/opportunities/index.html)
You must also register in the Central Contractor Registration database at
www.ccr.gov.
Entry into the database is not a guarantee that a contractor will receive a future solicitation.
You may also call 1-866-308-4470 for more information or send an email to
ProcurementOpportunities@fdic.gov.
Please include a statement of your corporate capabilities, contact information and Minority
or Women-Owned Business (MWOB) status, if any.
To review positions currently available at the FDIC, visit
Careers at FDIC (www.fdic.gov/about/jobs/index.html).
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