Each depositor insured to at least $250,000 per insured bank

Failed Bank Information

Information for The Bank of Asheville, Asheville, NC

  1. Introduction
  2. Press Release
  3. Acquiring Financial Institution
  4. Question and Answer Guide
  5. Banking Services
  6. Loan Customers
  7. Possible Claims Against the Failed Institution
  8. Priority of Claims
  9. Dividend Information
  10. Brokered Deposits
  11. Purchase and Assumption Agreement (10.62 MB PDF File - PDF Help)
  12. Bid Summary
  13. The Bank of Asheville Contact Information
  14. Balance Sheet Summary
Please be advised you will not receive any email notification to claim/unlock/unsuspend your account or to provide any private information. Please be aware of any Phishing Scams to obtain information from you.

I.  Introduction

On Friday, January 21, 2011, The Bank of Asheville, Asheville, NC was closed by the North Carolina Office of Commissioner of Banks, and the Federal Deposit Insurance Corporation (FDIC) was named Receiver. No advance notice is given to the public when a financial institution is closed.

The FDIC has assembled useful information regarding your relationship with this institution. Besides a checking account, you may have Certificates of Deposit, a car loan, a business checking account, a commercial loan, a Social Security direct deposit, and other relationships with the institution. The FDIC has compiled the following information, which should answer many of your questions.

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II.  Press Release

The FDIC has issued a press release (PR-012-2011) about the institution's closure. If you represent a media outlet and would like information about the closure, please contact Greg Hernandez at 1-202-898-6984.

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III.  Acquiring Financial Institution

All deposit accounts have been transferred to First Bank, Troy, NC ("assuming institution") and will be available immediately.  The former The Bank of Asheville locations will reopen as branches of First Bank during regular business hours.

Your transferred deposits will be separately insured from any accounts you may already have at First Bank for six months after the failure of The Bank of Asheville. Checks that were drawn on The Bank of Asheville that did not clear before the institution closed will be honored as long as there are sufficient funds in the account. If you have questions about your account(s) transferred to the assuming bank, you may speak to an FDIC representative by calling 1-800-234-9027.

For general questions about FDIC deposit insurance coverage, please call 1-877-275-3342 or visit EDIE, the FDIC's Electronic Deposit Insurance Estimator.

EDIE - FDIC's Electronic Deposit Insurance Estimator

You may withdraw your funds from any transferred account without an early withdrawal penalty until you enter into a new deposit agreement with First Bank as long as the deposits are not pledged as collateral for loans. You may view more information about First Bank by visiting their web site.

First Bank (www.firstbancorp.com)

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V.  Banking Services

The Automated Teller Machines (ATM) and online service will remain available.

The bank will maintain its regular business hours, and you may continue to use the services to which you previously had access, such as safe deposit boxes, night deposit boxes, wire services, etc.

Your checks will be processed as usual.  All outstanding checks will be paid against your available balance(s) as if no change had occurred.  Your new bank will contact you soon regarding any changes in the terms of your account.  If you have a problem with a merchant refusing to accept your check, please contact your branch office.  An account representative will clear up any confusion about the validity of your checks.

All interest accrued through Friday, January 21, 2011 will be paid at your same rate.  First Bank will be reviewing rates.  You will be notified of any changes.

Your direct deposits and automatic withdrawals will be transferred to your new bank. If you have any questions or special requests, you may contact a representative of your assuming institution at your branch office.

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VI.  Loan Customers

If you had a loan with The Bank of Asheville, you should continue to make your payments as usual.  The terms of your loan will not change, because they are contractually agreed to in your promissory note. Checks should be made payable as usual and sent to the same address until further notice. If you have further questions regarding an existing loan, please contact your loan officer.

For all questions regarding new loans and the lending policies of First Bank, please contact your branch office. Please see A Borrower’s Guide to an FDIC Insured Bank Failure for additional information.

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VII.  Possible Claims Against the Failed Institution

Claims against failed financial institutions occur when bills sent to the institution remain unpaid at the time of failure. If you or your company provided a service or product, leased space, furniture, or equipment to The Bank of Asheville after Friday, January 21, 2011 and have not been paid, you do not have a claim against The Bank of Asheville. Please follow your normal billing procedures by providing an invoice as instructed.

If you or your company provided a service or product, leased space, furniture, or equipment to The Bank of Asheville prior to Friday, January 21, 2011 and have not been paid, you may be entitled to a claim against the bank. If you provided a product to or a service for The Bank of Asheville prior to the bank's failure for which you have not been paid and you have not received communication, please contact:

FDIC as Receiver for The Bank of Asheville
1601 Bryan Street
Dallas, TX  75201-3430
Attention: Claims Agent

Please note: There are time limits for filing a claim, your claim must be filed on or before .

All shares of The Bank of Asheville were owned by its holding company, Weststar Financial Services Corporation, Asheville, NC. The holding company was not included in the closing of the bank or the resulting receivership. If you are a shareholder of Weststar Financial Services Corporation, please do not contact or file a claim with the Receiver. You may contact Weststar Financial Services Corporation directly for information as follows:

Weststar Financial Services Corporation
79 Woodfin Place
Asheville, NC 28801
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VIII.  Priority of Claims

In accordance with Federal law, allowed claims will be paid, after administrative expenses, in the following order of priority:

  1. Depositors
  2. General Unsecured Creditors
  3. Subordinated Debt
  4. Stockholders
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IX.  Dividend Information

Dividend History on The Bank of Asheville

Dividend Information on Failed Financial Institutions

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X.  Brokered Deposits

The FDIC offers a reference guide to deposit brokers acting as agents for their investor clientele.  This site outlines the FDIC's policies and procedures that must be followed by deposit brokers when filing for pass-through insurance coverage on custodial accounts deposited in a failed FDIC Insured Institution.

Deposit Broker's Processing Guide

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Last Updated 03/21/2014 cservicefdicdal@fdic.gov