FDIC Consumer News
Important Update: Changes in FDIC Deposit Insurance Coverage
The FDIC deposit insurance rules have undergone a series of changes starting in the fall of 2008. As a result, certain previously published information related to FDIC insurance coverage may not reflect the current rules. For details about the changes, visit Changes in FDIC Deposit Insurance Coverage. For more information about FDIC insurance, go to www.fdic.gov/deposit/deposits/index.html or call toll-free 1-877-ASK-FDIC (1-877-275-3342). For the hearing-impaired, the number is 1-800-925-4618.
A Shopper's Guide to Bank Products and Services
How the FDIC Can Help You Shop
The FDIC offers a variety of assistance to help consumers understand how to handle their money, shop for financial goods and services, and resolve complaints. These include:
Consumer information on the FDIC Web site at www.fdic.gov/quicklinks/consumers.html. You'll find consumer brochures, alerts, and an interactive financial education program called Money Smart that provides a basic introduction to bank services.
Our quarterly newsletter FDIC Consumer News, which delivers timely, reliable and innovative tips and information—on everything from deposit insurance to debit cards and auto loans to automated teller machines. Read back issues online at www.fdic.gov/consumers/consumer/news. You can also sign up for a free subscription service that provides an e-mail notice about each new issue posted to the Web site and provides a link to stories of interest. Just follow the instructions at www.fdic.gov/about/subscriptions/index.html.
Answers to questions by phone or e-mail. Contact the toll-free consumer assistance line at (877) ASK-FDIC—that's (877) 275-3342. It is staffed Monday through Friday, 8:00 a.m. to 8:00 p.m., Eastern Time. Recorded information is available 24 hours a day. You can also e-mail the FDIC using the Customer Assistance Form on the Internet at www2.fdic.gov/starsmail/index.html.